:root{
  --navy:#1c2b4f;
  --navy-2:#24365f;
  --navy-deep:#121d37;
  --gold:#e3a21a;
  --gold-2:#c98a0c;
  --gold-soft:#fdf3dc;
  --text:#1d2433;
  --muted:#5a6478;
  --line:#e4e7ee;
  --alt:#f4f6fa;
  --head:"Montserrat",system-ui,sans-serif;
  --body:"Nunito Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
[hidden]{display:none!important}
html,body{overflow-x:clip}
body{margin:0;font-family:var(--body);color:var(--text);background:#fff;font-size:17px;line-height:1.65;-webkit-font-smoothing:antialiased}
img{max-width:100%;height:auto;display:block}
a{color:var(--navy)}
h1,h2,h3{margin:0;font-family:var(--head);color:var(--navy);line-height:1.15;letter-spacing:-.01em}
h2{font-size:clamp(26px,3.2vw,38px);font-weight:800}
h3{font-size:19px;font-weight:800}
p{margin:0 0 14px}
.wrap{width:min(1160px,100% - 32px);margin-inline:auto}
.narrow{max-width:760px}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.i{width:24px;height:24px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round;flex:none}

/* drapeaux dessinés en CSS */
.flag{display:inline-block;width:22px;height:15px;border-radius:2px;vertical-align:-2px;box-shadow:0 0 0 1px rgba(0,0,0,.12)}
.flag.bj{background:linear-gradient(90deg,#008751 0 40%,transparent 40%),linear-gradient(180deg,#fcd116 0 50%,#e8112d 50%)}
.flag.de{background:linear-gradient(180deg,#000 0 33.3%,#dd0000 33.3% 66.6%,#ffce00 66.6%)}

/* boutons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:13px 22px;border-radius:8px;font:800 15.5px var(--body);text-decoration:none;border:2px solid transparent;cursor:pointer;line-height:1.2;text-align:center;transition:background .15s,color .15s,border-color .15s,transform .15s}
.btn:hover{transform:translateY(-1px)}
.btn svg{width:20px;height:20px;fill:currentColor}
.btn-gold{background:var(--gold);color:var(--navy-deep)}
.btn-gold:hover{background:var(--gold-2);color:#fff}
.btn-navy{background:var(--navy);color:#fff}
.btn-navy:hover{background:var(--navy-deep)}
.btn-line{border-color:var(--navy);color:var(--navy);background:#fff}
.btn-line:hover{background:var(--navy);color:#fff}
.btn-lg{padding:16px 26px;font-size:16.5px}

/* en-tête */
.header{position:sticky;top:0;z-index:40;background:#fff;border-bottom:1px solid var(--line)}
.header-in{display:flex;align-items:center;gap:20px;height:74px}
.brand{display:flex}
.brand .logo{height:56px;width:auto}
.nav{display:flex;align-items:center;gap:4px;margin-left:auto}
.nav a:not(.btn){padding:10px 12px;text-decoration:none;font-weight:700;color:var(--text);border-bottom:3px solid transparent}
.nav a:not(.btn):hover{color:var(--navy)}
.nav a[aria-current="page"]{color:var(--navy);border-bottom-color:var(--gold)}
.nav-cta{margin-left:10px;padding:10px 16px}
.burger{display:none;margin-left:auto;width:44px;height:44px;border:1px solid var(--line);background:#fff;border-radius:8px;cursor:pointer;flex-direction:column;justify-content:center;align-items:center;gap:5px}
.burger span{display:block;width:20px;height:2px;background:var(--navy);transition:transform .2s,opacity .2s}

/* héros */
.hero{position:relative;color:#fff;isolation:isolate;min-height:calc(100svh - 75px);max-height:820px;display:flex;align-items:center;overflow:hidden;background:var(--navy-deep)}
.hero-bg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:60% 50%;z-index:-2}
.hero::after{content:"";position:absolute;inset:0;background:linear-gradient(95deg,rgba(18,29,55,.95) 0%,rgba(18,29,55,.82) 45%,rgba(18,29,55,.25) 100%);z-index:-1}
.hero-in{padding:48px 0 64px}
.route{display:inline-flex;align-items:center;gap:9px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.2);padding:6px 14px;border-radius:999px;font-weight:800;font-size:14px;margin-bottom:18px}
.arrows{color:var(--gold);font-size:18px;line-height:1}
.hero h1{color:#fff;font-size:clamp(32px,4.6vw,56px);font-weight:900;max-width:720px}
.hero h1 span{color:var(--gold)}
.lead{font-size:18.5px;color:#d9e0ee;max-width:580px;margin:18px 0 26px}
.hero-hint{font-size:14.5px;color:#b9c4da;margin:12px 0 0}

/* formulaire de suivi */
.track{max-width:600px}
.track-row{display:flex;align-items:center;gap:10px;background:#fff;border-radius:12px;padding:8px 8px 8px 16px;box-shadow:0 18px 40px rgba(0,0,0,.25)}
.track-row .i{color:var(--muted)}
.track input{flex:1;min-width:0;border:0;outline:none;font:800 17px var(--body);letter-spacing:.04em;color:var(--navy);padding:10px 0;text-transform:uppercase;background:transparent}
.track input::placeholder{text-transform:none;letter-spacing:0;font-weight:600;color:#8a93a6}
.track .btn{padding:13px 24px}
.track.tf-page .track-row{box-shadow:none;border:2px solid var(--navy)}

/* engagements */
.perks{background:var(--navy);color:#fff}
.perks-in{display:grid;grid-template-columns:repeat(4,1fr)}
.perks-in div{display:grid;grid-template-columns:auto 1fr;column-gap:12px;align-items:center;padding:24px 20px;border-left:1px solid rgba(255,255,255,.12)}
.perks-in div:first-child{border-left:0;padding-left:0}
.perks .i{grid-row:1/3;width:40px;height:40px;padding:8px;border-radius:50%;background:var(--gold);color:var(--navy-deep)}
.perks strong{font-family:var(--head);font-size:16px}
.perks span{font-size:14px;color:#c4cde0;line-height:1.35}

/* sections */
.section{padding:84px 0}
.section.alt{background:var(--alt)}
.label{display:inline-flex;align-items:center;gap:8px;font-weight:800;font-size:13.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--gold-2);margin-bottom:10px}
.label .i{width:20px;height:20px}
.head{max-width:720px;margin-bottom:40px}
.head.center{text-align:center;margin-inline:auto}

.steps{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(4,1fr);gap:22px;position:relative}
.steps::before{content:"";position:absolute;left:10%;right:10%;top:26px;border-top:2px dashed #c9cfdc}
.steps li{position:relative;text-align:center}
.n{display:grid;place-items:center;width:54px;height:54px;margin:0 auto 16px;border-radius:50%;background:var(--navy);color:var(--gold);font:900 22px var(--head);box-shadow:0 0 0 8px #fff;position:relative}
.steps h3{margin-bottom:8px}
.steps p{color:var(--muted);font-size:15.5px;margin:0}

.split{display:grid;grid-template-columns:1fr 1fr;gap:56px;align-items:center}
.split-img{margin:0}
.split-img img{width:100%;aspect-ratio:4/3;object-fit:cover;border-radius:12px}
.split-text h2{margin-bottom:16px}
.split-text p{color:var(--muted)}
.split-cta{display:flex;gap:12px;flex-wrap:wrap;margin-top:22px}

.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:24px}
.card{border:1px solid var(--line);border-radius:12px;overflow:hidden;background:#fff}
.card img{width:100%;aspect-ratio:16/10;object-fit:cover}
.card>div{padding:20px 22px 24px}
.card h3{margin-bottom:8px}
.card p{color:var(--muted);font-size:16px;margin:0}
.new{display:inline-block;background:var(--gold);color:var(--navy-deep);font-weight:800;font-size:12px;padding:1px 8px;border-radius:4px;margin-right:4px;text-transform:uppercase}

.cta-band{background:linear-gradient(110deg,var(--navy) 0%,var(--navy-2) 100%);color:#fff;padding:56px 0;border-top:5px solid var(--gold)}
.cta-in{display:flex;justify-content:space-between;align-items:center;gap:28px;flex-wrap:wrap}
.cta-band h2{color:#fff;margin-bottom:6px}
.cta-band p{color:#cdd6e8;margin:0}

/* pages internes */
.page-head{position:relative;color:#fff;isolation:isolate;padding:64px 0 58px}
.page-head>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:-2}
.page-head::after{content:"";position:absolute;inset:0;background:rgba(18,29,55,.86);z-index:-1}
.page-head h1{color:#fff;font-size:clamp(30px,4vw,46px);font-weight:900;margin-bottom:10px}
.page-head p{color:#d4dceb;max-width:640px;margin:0;font-size:18px}
.crumb{font-size:14px!important;margin-bottom:12px!important;color:#aab6cf!important}
.crumb a{color:#fff;text-decoration:none}

.service-list{display:grid;gap:56px}
.service{display:grid;grid-template-columns:1fr 1.1fr;gap:48px;align-items:center}
.service img{width:100%;aspect-ratio:4/3;object-fit:cover;border-radius:12px}
.service.reverse img{order:2}
.service h2{margin-bottom:14px}
.service p{color:var(--muted)}
.ticks{list-style:none;padding:0;margin:0 0 18px}
.ticks li{position:relative;padding:5px 0 5px 30px}
.ticks li::before{content:"";position:absolute;left:0;top:9px;width:20px;height:20px;border-radius:50%;background:var(--gold-soft) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23c98a0c' stroke-width='3.2'%3E%3Cpath d='m6 12 4 4 8-8'/%3E%3C/svg%3E") center/12px no-repeat}

.faq{max-width:820px}
.faq h2{margin-bottom:22px}
.faq details{background:#fff;border:1px solid var(--line);border-radius:10px;margin-bottom:10px;padding:0 20px}
.faq summary{cursor:pointer;font-weight:800;padding:16px 0;list-style:none;display:flex;justify-content:space-between;gap:16px;color:var(--navy)}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"+";font-size:22px;color:var(--gold-2);line-height:1}
.faq details[open] summary::after{content:"–"}
.faq details p{color:var(--muted);margin:0 0 16px}

.offices{display:grid;grid-template-columns:1fr 1fr;gap:24px}
.office{border:1px solid var(--line);border-top:5px solid var(--gold);border-radius:12px;padding:30px}
.office h2{font-size:26px;margin-bottom:10px}
.office p{color:var(--muted)}
.tel{display:flex;flex-direction:column;gap:4px}
.tel a{font-weight:800;font-size:18px;text-decoration:none}

/* page de suivi */
.track-page .note{margin-top:22px;color:var(--muted);font-size:15px}
#result{margin-top:28px}
.res{border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:0 12px 30px rgba(28,43,79,.08)}
.res-top{background:var(--navy);color:#fff;padding:22px 24px;display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:center}
.res-code{font:900 24px var(--head);letter-spacing:.04em}
.res-route{display:flex;align-items:center;gap:8px;font-weight:800}
.res-status{display:inline-block;margin-top:6px;background:var(--gold);color:var(--navy-deep);font-weight:800;font-size:14px;padding:4px 12px;border-radius:999px}
.res-status.incident{background:#ffd6d6;color:#8a1010}
.res-body{padding:24px}
.progress{display:grid;grid-template-columns:repeat(6,1fr);gap:6px;margin-bottom:8px}
.progress span{height:8px;border-radius:4px;background:var(--line)}
.progress span.on{background:var(--gold)}
.progress-labels{display:grid;grid-template-columns:repeat(6,1fr);gap:6px;font-size:11.5px;color:var(--muted);line-height:1.25;margin-bottom:22px}
.facts{display:flex;flex-wrap:wrap;gap:8px 22px;font-size:15px;color:var(--muted);margin-bottom:20px}
.facts b{color:var(--text)}
.timeline{list-style:none;margin:0;padding:0;border-left:2px solid var(--line);margin-left:8px}
.timeline li{position:relative;padding:0 0 18px 22px}
.timeline li::before{content:"";position:absolute;left:-9px;top:4px;width:16px;height:16px;border-radius:50%;background:#fff;border:3px solid var(--navy)}
.timeline li:first-child::before{background:var(--gold);border-color:var(--gold)}
.timeline strong{display:block;color:var(--navy)}
.timeline small{color:var(--muted);font-size:14px}
.err{background:#fff4f4;border:1px solid #f3c4c4;color:#8a1010;border-radius:10px;padding:16px 18px}

/* pied de page */
.footer{background:var(--navy-deep);color:#aab6cf;font-size:15px;padding:56px 0 24px}
.footer-in{display:grid;grid-template-columns:1.5fr 1fr 1.2fr 1.2fr;gap:32px;padding-bottom:32px;border-bottom:1px solid rgba(255,255,255,.1)}
.f-brand .logo{height:52px;width:auto;margin-bottom:14px}
.f-brand p{max-width:300px}
.footer h2{color:#fff;font-size:16px;margin-bottom:12px}
.footer-in a,.footer-in span{display:block;color:#aab6cf;text-decoration:none;margin-bottom:7px}
.footer-in a:hover{color:#fff}
.f-bottom{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding-top:20px;font-size:14px}
.f-bottom p{margin:0}
.credit a{color:var(--gold);font-weight:800;text-decoration:none}

.wa-float{position:fixed;right:18px;bottom:18px;z-index:50;width:56px;height:56px;border-radius:50%;background:#25d366;display:grid;place-items:center;box-shadow:0 6px 18px rgba(0,0,0,.25)}
.wa-float svg{width:30px;height:30px;fill:#fff}

/* responsive */
@media (max-width:980px){
  .burger{display:flex}
  .nav{position:absolute;top:100%;left:0;right:0;flex-direction:column;align-items:stretch;gap:0;background:#fff;border-bottom:1px solid var(--line);padding:6px 16px 18px;box-shadow:0 14px 24px rgba(0,0,0,.08);display:none;margin:0}
  .nav.open{display:flex}
  .nav a:not(.btn){padding:14px 4px;border-bottom:1px solid var(--line);font-size:17px}
  .nav a[aria-current="page"]{border-bottom-color:var(--line);color:var(--gold-2)}
  .nav-cta{margin:14px 0 0}
  .burger[aria-expanded="true"] span:nth-child(1){transform:translateY(7px) rotate(45deg)}
  .burger[aria-expanded="true"] span:nth-child(2){opacity:0}
  .burger[aria-expanded="true"] span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}
  .perks-in{grid-template-columns:1fr 1fr}
  .perks-in div:nth-child(3){border-left:0;padding-left:0}
  .steps{grid-template-columns:1fr 1fr;row-gap:36px}
  .steps::before{display:none}
  .split,.service{grid-template-columns:1fr;gap:28px}
  .service.reverse img{order:0}
  .cards{grid-template-columns:1fr 1fr}
  .footer-in{grid-template-columns:1fr 1fr}
}
@media (max-width:640px){
  body{font-size:16px}
  .header-in{height:66px}
  .brand .logo{height:46px}
  .hero{min-height:0;max-height:none;align-items:flex-start}
  .hero::after{background:linear-gradient(180deg,rgba(18,29,55,.8) 0%,rgba(18,29,55,.92) 100%)}
  .hero-in{padding:36px 0 44px}
  .route{font-size:12.5px;margin-bottom:14px}
  .hero h1{font-size:clamp(28px,8vw,34px)}
  .lead{font-size:16px;margin:12px 0 18px}
  .track-row{padding:6px 6px 6px 12px;gap:6px}
  .track input{font-size:15px}
  .track .btn{padding:12px 16px}
  .perks-in{grid-template-columns:1fr}
  .perks-in div{border-left:0;padding:14px 0;border-top:1px solid rgba(255,255,255,.12)}
  .perks-in div:first-child{border-top:0}
  .section{padding:60px 0}
  .steps,.cards,.offices{grid-template-columns:1fr}
  .footer-in{grid-template-columns:1fr}
  .progress-labels{font-size:9.5px}
  .res-code{font-size:20px}
  .cta-in .btn{width:100%}
}

/* avis clients */
.avis{background:var(--alt)}
.avis-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:40px}
.avis-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:22px;display:flex;flex-direction:column;gap:12px}
.avis-card p{margin:0;color:var(--text);font-size:16px}
.avis-stars{color:var(--gold);font-size:20px;letter-spacing:2px}
.avis-stars .off{color:#d7dbe5}
.avis-who{display:flex;align-items:center;gap:12px;margin-top:auto}
.avatar{width:42px;height:42px;border-radius:50%;background:var(--navy);color:var(--gold);display:grid;place-items:center;font:900 15px var(--head)}
.avis-who strong{display:block;color:var(--navy)}
.avis-who small{color:var(--muted)}
.avis-empty{grid-column:1/-1;text-align:center;color:var(--muted);background:#fff;border:1px dashed #cfd5e1;border-radius:12px;padding:26px}
.avis-form-wrap{max-width:760px;margin:0 auto}
.avis-form{background:#fff;border:1px solid var(--line);border-top:5px solid var(--gold);border-radius:12px;padding:26px;display:grid;gap:14px}
.avis-form h3{font-size:20px}
.avis-form label{display:grid;gap:6px;font-weight:800;font-size:14.5px;color:var(--navy)}
.avis-form input,.avis-form textarea{width:100%;border:1px solid #cfd5e1;border-radius:8px;padding:12px 14px;font:600 16px var(--body);color:var(--text)}
.avis-form input:focus,.avis-form textarea:focus{outline:2px solid var(--navy);outline-offset:1px}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.stars-wrap{display:grid;gap:4px}
.stars-label{font-weight:800;font-size:14.5px;color:var(--navy)}
.stars{display:flex;flex-direction:row-reverse;justify-content:flex-end;gap:4px}
.stars input{position:absolute;opacity:0;width:1px;height:1px}
.stars label{font-size:34px;line-height:1;color:#d7dbe5;cursor:pointer;display:inline}
.stars label:hover,.stars label:hover~label,.stars input:checked~label{color:var(--gold)}
.stars input:focus-visible+label{outline:2px solid var(--navy);border-radius:4px}
.hp{position:absolute!important;left:-9999px;width:1px;height:1px;overflow:hidden}
.avis-msg{margin:0;font-weight:700}
.avis-msg.ok{color:#0f7a3b}.avis-msg.ko{color:#b42318}
.socials-band{text-align:center}
.socials-band p{color:var(--muted)}
.socials-band .split-cta{justify-content:center}
.footer .socials a{display:inline;margin:0}
@media (max-width:980px){.avis-grid{grid-template-columns:1fr 1fr}}
@media (max-width:640px){.avis-grid,.row2{grid-template-columns:1fr}.avis-form{padding:20px}}